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20 meters is the maximum distance with stable 11Mbps and good signal. This is in a house with only soft walls (no brigs). Is this normal?
Many factors may affect the operating range of a wireless LAN, such as building material, partition types, and external interference sources. The more data rate it is, the shorter operating range it may be. In other words, the longer operating range it is, the less data rate it may be. Our data sheet states that the operating range is 300m that is in the condition of open environment with the workable connection at data rate of 1Mbps. Since we don't know the details of your environment, we are unable to have a precise figure, but 20m is reasonable. You may try to use difference channels if you are really serious about the distance. Sometimes, a channel may be better than the other channels.
Is it possible to fix or alter the MAC address of the Access Point or Wireless LAN PC Card?
The MAC address is programmable, but you have to apply it in advance from IEEE to make it unique. We have given a unique MAC address for each Access Point and Wireless LAN PC Card according to IEEE regulations. Generally, end users need not to make any changes.
I have a client computer with a Wireless LAN PC Card installed receiving the signal strength at around 50%. If I add more Access Points running at the same channel at the same place and connecting through a switch or hub. What will happen to the signal strength on the client computer? Will the signal strength be enhanced or reduced? Will this help with the multipath problem? Assuming we replace the antennas of the Access Point with a flat panel patch antenna or we have an array of 4 or 9 or even 16 antenna. What will happen on the client computer?
If all Access Points have the same SSID, they will form a single WLAN cell, and the client computer will link to only one of these Access Points. If they have different SSID, they will form several WLAN cells, and your computer will also link to only one of these Access Points with the same SSID. No matter what condition, the signal strength may be better because of more Access Points transmitting, but the signal quality may be worse because the other Access Points will interfere with the linked Access Point. Since all Access Points cannot be physically situated in the same place, they must have some space or distance among each other, the link quality of each Access Point for a specific location may not be the same. As a result, the multipath problem might be solved, but not always. However, this benefit should total up the loss of running at the same channel. That is undoubtedly true that an antenna with good performance will help to the signal strength and the link quality.
I cannot connect to Internet from my portable computer with a Wireless LAN PC Card. I can only do that when I connect a network cable directly from my portable computer to a switch. What can the problem be?
Please make sure that both your notebook and Access Point are at the same domain. You may adjust the IP address either on your notebook or Access Point to make them at the same domain.
I tried to transfer a file of 72,5MB from one computer to the other. With 10Mbit Ethernet cable, it took 2 minutes and 20 seconds. Then I changed it to a wireless connection with full signal and 11Mbit and it took 6 minutes and 20 seconds - nearly 3 times as slow. Is this normal or is there a configuration problem?
In the normal condition, our experiment indicates that the practical transmit rate is between 4.3 to 5.5Mbps when the data rate is running at 11Mbps. Your figures are much less than ours. Please make sure the followings: 1. Set the channel of each Access Point to different than others at least an interval of three if you turn on more than one Access Point. Same channel among all Access Points downgrades the performance. 2. Keep the area around the antenna clear to avoid any interference from materials that could block radio transmission, such as metal objects, electronic devices, and cordless telephones. Adjust the direction of the PC slightly to improve the linking quality. 3. Using "Wireless LAN Configuration Utility", Tx Rate: choose "Fully Automatic" for best performance and longest range; PS Mode: choose "Disable".
I have an Access Point and a Wireless LAN PC Card. They all work perfectly in a Windows networking environment. At this moment, I have an UTP cable Ethernet connection between my computer and the Cable Modem and I would like to replace this with the wireless networking. What do I have to do?
Please do the following steps: 1. Switch the UTP cable connected to LAN card to the Access Point. 2. Follow the Access Point's user's manual to install it. Keep all default settings but set the IP Filtering to disable. You may use the APUtility to configure the Identifier of IP Filtering to disable, or use the SNMP Manager to click off the IP Routing in the menu of Setup -> Bridge -> Filtering. 3. Follow the Wireless LAN PC Card's user's manual to install it. Replicate the TCP/IP settings of LAN card to the Wireless LAN PC Card's, such as IP address. After doing the above steps, you are able to access the Internet. Your ISP may lock your LAN card to provide the service, if it is the case, please ask your ISP for help.
How many non-overlapping channels supported by wireless LAN allowed in Europe, US, France, and Japan?
Regardless of whether the data rate is 1, 2, 5.5, or 11 Mbps, the channel bandwidth is about 17 to 22 MHz for DSSS systems. Therefore, the ISM band will accommodate up to four non-overlapping channels depends on country individually. For example, there are 3 non-overlapping channels in Europe, 3 in US, 1 in France, and 4 in Japan.
We have a major reseller interested in your wireless products. They have asked us to comment on the equipment of quality of service and data throughput. Could your engineer provide us with their thoughts?
The Quality of Service (QoS) for our wireless products is measured by the operating range, the receive sensitivity, and the data throughput. These QoS data for each product are provided in our brochure. For wireless product, the measurement of these figures need expensive test equipment and special environment, and there is no easy means to measure them at customer end.
Whether technically the Access Point has stronger transmission power than the Wireless LAN PC Card?
In point of the transmit power, they are no big difference, but an additional access point can theoretically double the distance between two PC cards.
The IP address I now always get from my ISP's DHCP server is: 80.62.54.246. Can you from this say what IP address, subnet mask, and gateway I should use in the Access Point and in the Wireless LAN PC Card on the portable?
For the Card. IP address is 80.62.54.246., subnet mask is 255.255.255.254, and gateway is as your ISP assigned. For the Access Point, Eth_IP_Address is 192.168.1.1, Eth_SubMask is 255.255.255.0., and set DHCP Client to Disable. Please use supplied utility program, APUtility (or DFU), to configure the Access Point by USB connecting. Using SNMP manager is more difficult to configure the Access Point in this case.
I have an Access Point and a Wireless LAN PC Card. It all works together with my cable modem, but the speed is significantly slower than with my normal LAN adapter. With a cat-5 cable the speed is around 70Kbyte/s, while with the WLAN, it is around 17Kbyte/s most of the time. I have reached 65 to 70Kbyte/s with WLAN, but in 90% of the time it is much lower. What can be the cause of this?
There are many factors affecting the data transfer rate of a wireless LAN such as distance, obstacle, radio interference, direction of antenna. Please try the followings to improve the data transfer rate.
1) Keep the area around the antenna clear to avoid any interference from materials that could block radio transmission, such as metal objects, electronic devices, and cordless telephones.
2) Changing the channel of the Access Point may flee from the radio interference.
3) If there is more than one Access Point in your area, you shall assign the channel of each one as far from others as you can. Overlapping the channel surely degrades the rate.
4) The shorter distance between the Card and the Access Point, the better rate you get.
5) The higher position to place the Access Point normally has a better rate.
6) Adjusting the direction of the Card slightly may also have the rate improved.
Since the Wireless LAN PC Cards are designed to work in different countries with different numbers of channels, how does the Card know which region it is in and what channels it ought to try to use?
In general, each country has its own firmware specified the channels and corresponding frequencies to be used. If the topology is the infrastructure, then the Access Point dominates the channel assignment, and the Wireless LAN PC Card searches the available Access Point and connects to the best one. On the other hand, if the topology is the ad-hoc, the all Wireless LAN Cards shall be set to the same channel so that they can communicate each other.
The Access Points support 128-bit encryption. Does this mean that all files that get transferred are safe from hackers or not?
Speaking of the data security, the WEP 128-bit is reasonably strong. The security afforded by the algorithm relies on the difficulty of discovering the secret key through a brute-force attack. This in turn is related to the length of the secret key and the frequency of changing keys through a brute-force attack. Our Access Points adopt RC4, which is a variable key-size stream cipher with byte-oriented operations. The algorithm is based on the use of a random permutation. Analysis shows that the period of the cipher is overwhelmingly likely to be greater than 10exp100. Eight to sixteen machine operations are required per output byte, and the cipher can be expected to run very quickly in software. Independent analysts have scrutinized the algorithm and it is considered secure.


20 meters is the maximum distance with stable 11Mbps and good signal. This is in a house with only soft walls (no brigs). Is this normal?
With the current SRAM configurations, we are supporting up to 64 users concurrently. Speaking of at the acceptable access speed, the figure of 16 to 20 users is reasonable.
How can I configure two or more Access Points as a Wireless Bridge? How can I operate it?
The SNMP MANAGER is used to configure the Access Point. For each Access Point, enter the Operational Mode by clicking Setup, Wireless LAN, Operational Settings of SNMP, and Advanced, choosing the Wireless Bridge. Two options are available, one is the Point to Point and the other one is the Point to MultiPoint. For the Point to Point, the Wireless Bridge can communicate with a specific Remote MAC Address. You need to define the Remote MAC Address, which corresponds to the MAC Address of the Wireless Bridge of the Remote LAN. For the Point to Multipoint, the Wireless Bridge can communicate with any Wireless Bridge available in the same channel. When Authorized Algorithm is enabled, the Wireless Bridge can communicate with any Wireless Bridge whose MAC Addresses exist in the Authorization Table. In addition, the ESSID and the channel of all Access Points have to be set at same value.
Can I use SNMP MANAGER to configure Access Points that are not in the same network?
No, SNMP MANAGER cannot communicate with Access Points that are not in the same network even through two networks are connected by bridges.
Can I use Ping command to ping Access Points configured to a bridge mode in other networks?
No, the Ping command cannot ping Access Points configured to bridge modes in other networks, but it can ping all network interface cards in other networks.
The Access Point crashes very often when simply doing SNMP MANAGER requests.
Each time when you modify the Access Point's settings, please wait at least 5 seconds to issue the next command for writing process completion. Otherwise, the Access Point sometimes may fail without response.
Could you please send me a list with all SNMP variables that could be used?
All SNMP variables that could be used are defined in the "AT76C510.mib" file. The file is located in the path where SNMP MANAGER is placed c:\Program Files\TWL-A11 Access point Utilities, for example.
The SNMP MANAGER installed fine, but I cannot establish contact. It can find the Access Point when I ask it to search, but it cannot connect to it: "Access Point not found" - when I push the Connect bottom.
Please make sure that both your PC and Access Point are at the same domain, i.e. the first three fields of IP address. The factory setting of Access Point's IP address is 192.168.1.100. You may change the IP address either on your PC or Access Point to make them at the same domain.
I cannot see the Access Point in the Network of the Control Panel. Why not?
That's correct, you cannot see the Access Point in the Network of the Control Panel, but you can see it in Device Manager tab of System in Control Panel by the name of "ATMEL DFU Devices" or "AP/Bridge DFU Devices" when connected by USB cable.
In some environment, I want to be able to allow an IP range (or specific Mac addresses) and at the same time not allow some IP addresses within the IP range. Can I do that?
Our Access Point provides Authorized MAC Addresses table setting to filter out an unauthorized access, but no deny table nor IP range.
Can the Access Points provide WEP 128-bit encryption MD5?
No, the encryption function is supported by chipsets and it is impossible to change it from RC4 to MD5.
Can be an Access Point placed as repeater between two floors without connecting to a wired LAN?
No, our Access Point does not support the repeater function.
Is it possible to connect the Access Point directly to an ISDN or ADSL line?
I have got a number of Access Points, and I shall use them to get a wireless connection from one building (the backbone) to wired networks in 3 other buildings. In building 1 (backbone) I plan to use one Access Point configured to bridge Point to MultiPoint with 2 antennas, one antenna pointing to building 2, the other antenna pointing to building 3 and 4. My question is - How shall I configure the Access Point's in buildings 2, 3 and 4. I have the choice between clients - bridge point to point with the MAC address to the backbone Access Point- and bridge Point to MultiPoint.
What is the meaning of DTIM?
I would like to replace the attached antennas of the Access Point. I want to know how to get the little black antennas off? I pulled, twisted, and turned, but it could not remove move them at all. Is there a trick or something, or can't they be removed at all? How do you connect an extra antenna?
When I then close the SNMP manager, there is a Windows error message saying that the SNMP manager caused an error in KERNL32.DLL, and that I should restart the PC.
We have an Access Point. On trying to run Access Point the error "drivers not loaded" appears. We have tried re-loading the software from disc but no joy. It did run once on a different PC connected by USB. We are trying to connect using Ethernet (100Mbit).
I don't know how to resolve this problem - IPX in my network. I have 8 Access Points and I configure one of them to Access Point mode and others to Access Point Client mode. I cannot make them work.
The Access Point supports 128-bit Encryption. Does this mean that all files that get transferred are safe from hackers or not?
I have got two Access Points recently and tried to make them work. I installed the utility software into my Windows 2000 and Windows XP computers and connected PCs to the Access Point via a hub. Actually I have tried a direct connection using a crossover cable, too. For some reason, I just couldn't get the connection. I couldn't find the Access Point from the SNMP Manager, and couldn't even ping the default IP address of that Access Point (suppose to be 192.168.1.100/255.255.254.0) from my computer. What happen? I have to test and evaluate it before the end of this week and see if we can use this type of units for our customer. Your early response is highly appreciated
What is the function Access Point Client?



I have installed the Wireless LAN PC Card into my PC under Windows XP. I am having problems with Bridging in Windows XP. I have been trying to bridge fast Ethernet and wireless networks. I selected the two and clicked bridge but it always stops at some point telling me an "unexpected error" had occurred. Afterwards I could find the bridge and the fast Ethernet seemed to be properly assigned. Unfortunately the wireless network hasn't joined the bridge nor can it be added afterwards.
With the current SRAM configurations, we are supporting up to 64 users concurrently. Speaking of at the acceptable access speed, the figure of 16 to 20 users is reasonable.
How can I configure two or more Access Points as a Wireless Bridge? How can I operate it?