Installing Windows Printer Drivers

Contents

Introduction

Preliminary Steps For Downloaded Drivers

Step-By-Step Installation

Possible Errors During Driver Installation

If You Have Difficulty Printing

Introduction

This document will help you install your Windows printer drivers from Seagull Scientific.

Once they are installed, please refer to the help file that came with your driver pack for answers to the most commonly asked questions regarding the drivers.  The help file also includes a thorough troubleshooting section.

If you downloaded the drivers from the web, go to Preliminary Steps for Downloaded Drivers.

If the drivers are on a CD-ROM, go to Step-by-Step Installation.

Preliminary Steps For Downloaded Drivers

This section has instructions on how to extract files downloaded from the Seagull Scientific web page.  If your drivers came on CD-ROM, skip this section and proceed to Step-by-Step Installation.

Downloaded Seagull Scientific drivers are contained in a self-extracting file with an "exe" extension.  Your first step is to run this file, which will extract the various driver components to a disk drive and directory of your choosing.

1. Download the self-extracting file into a directory on your hard drive.
2. Use Windows Explorer to navigate to the directory where the file was downloaded.
3. Double-click the file. The self-extraction program will run.
4. You will be prompted for a disk drive letter and directory into which your printer driver files will be extracted. You can use the default, or specify your own.  (Because you will need to know this information later, be sure to make a note of what path you used.)

This concludes the preliminary steps.  Continue with Step-by-Step Installation below.

Step-By-Step Installation

1. Launch the Windows Add Printer wizard:
   1. Click the Start button.
   2. Select Settings.
   3. Select Printers.  The Printers dialog opens.
   4. Double-click Add Printer.
2. On each page of the wizard, answer the questions and press Next.  The pages that appear will vary depending on your version of Windows and how you answer the questions.  Eventually you will reach a page containing a Have Disk button.
3. Click Have Disk and, when prompted, enter the disk drive and directory path to your printer driver files:

   If you downloaded the drivers from the web, type in the path to the directory where you extracted the files, typically C:\Seagull.  NT 4.0 users must instead enter the NT4 subdirectory of the extracted directory, typically C:\Seagull\NT4.

   If you are installing from CD, enter the root directory of your CD-ROM drive, typically D:\.  NT 4.0 users must enter D:\Drivers\NT4 instead of D:\.

   (Substitute the appropriate alternate drive letter for the D if your CD-ROM drive has a different letter.)

4. Continue with the Add Printer wizard, except for the test page procedure.  (If you are using an old-fashioned, 9-pin or 25-pin serial port, you will be asked to specify certain serial communication parameters.  These settings should be identical to those on your printer.)

   Note:

   Select No when asked if you want to print a test page.  (Since the Windows test page procedure assumes you have a laser, ink-jet, or dot-matrix printer that can print out a full page, it is very unlikely that you will be able to properly print it to your thermal label printer.)

Possible Errors During Driver Installation

If, during the printer driver installation, you got any error messages about a file or driver already being in use, take these steps:

1. Restart Windows.
2. Close any programs that automatically launched when Windows restarted, including the Microsoft Office shortcut bar if it opened.
3. Go to Step-by-Step Installation and retry the installation.

If You Have Difficulty Printing

The help accessible from within your printer driver includes a Troubleshooting section, which contains a sub-section called Troubleshooting Printing Problems.  This section lists critical settings to check and a number of printing tests that will usually get you up and running quickly if you encounter difficulties.