User Guide

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Information About Your Computer

Dell Precision™ Workstation 380 User's Guide

Finding Information

Specifications

Caring for Your Computer

Finding Information

| NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

| NOTE: Additional information may ship with your computer.

What Are You Looking For?

Find It Here

A diagnostic program for my computer
Drivers for my computer
My computer documentation
My device documentation
Desktop System Software (DSS)

Drivers and Utilities CD (also known as ResourceCD)

Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers or run the Dell Diagnostics.

Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.

NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.

NOTE: Drivers and documentation updates can be found at support.dell.com.

How to set up my computer
How to care for my computer
Basic troubleshooting information
How to run the Dell Diagnostics
Error codes and diagnostic lights
How to remove and install parts
How to remove and replace my computer cover

Quick Reference Guide

NOTE: This document is available as a PDF at support.dell.com.

Warranty information
Terms and Conditions (U.S. only)
Safety instructions
Regulatory information
Ergonomics information
End User License Agreement

Dell™ Product Information Guide

How to remove and replace parts
Specifications
How to configure system settings
How to troubleshoot and solve problems

User's Guide

Microsoft® Windows® XP Help and Support Center

Click the Start button and click Help and Support.
Click User's and system guides and click User's guides.

Service Tag and Express Service Code
Microsoft Windows License Label

Service Tag and Microsoft® Windows® License

These labels are located on your computer.

Use the Service Tag to identify your computer when you use support.dell.com or contact technical support.

Enter the Express Service Code to direct your call when contacting technical support.

Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions
Community — Online discussion with other Dell customers
Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system
Customer Care — Contact information, service call and order status, warranty, and repair information
Service and support — Service call status and support history, service contract, online discussions with technical support
Reference — Computer documentation, details on my computer configuration, product specifications, and white papers
Downloads — Certified drivers, patches, and software updates
Desktop System Software (DSS) — If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.

To download Desktop System Software:

Go to support.dell.com and click Downloads.
Enter your Service Tag or product model.
In the Download Category drop-down menu, click All.
Select the operating system and operating system language for your computer, and click Submit.
Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software.

Dell Support Website — support.dell.com

NOTE: Select your region to view the appropriate support site.

NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.

How to use Windows XP
Documentation for my computer
Documentation for devices (such as a modem)

Windows Help and Support Center

Click the Start button and click Help and Support.
Type a word or phrase that describes your problem and click the arrow icon.
Click the topic that describes your problem.
Follow the instructions on the screen.

How to reinstall my operating system

Operating System CD

The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft® Windows® XP" for instructions.

After you reinstall your operating system, use the optional Drivers and Utilities CD to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

NOTE: The color of your CD varies based on the operating system you ordered.

How to use Linux
E-mail discussions with users of Dell Precision™ products and the Linux operating system
Additional information regarding Linux and my Dell Precision computer

Dell Supported Linux Sites

Linux.dell.com
Lists.us.dell.com/mailman/listinfo/linux-precision

Specifications

Microprocessor

Microprocessor types

Intel® Pentium® 4 (single core) (with Hyper-Threading technology)

Intel Pentium D (dual core) (no Hyper-Threading)

Intel Pentium processor Extreme Edition (dual core) (with Hyper-Threading)

Intel Pentium 4 Extreme Edition (with Hyper-Threading)

Cache

1 MB or 2 MB (depending on your computer)

Memory

Type

533-MHz and 667-MHz ECC and non-ECC DDR2 SDRAM

NOTE: Ensure that you do not mix ECC and non-ECC memory.

NOTE: Your computer does not support registered or buffered memory.

Memory connectors

four

Memory capacities

256 MB, 512 MB, 1 GB, or 2 GB (when available).

Minimum memory

512 MB

Maximum memory

8 GB

BIOS address

F0000h

Computer Information

Chipset

Intel 955X Express

Data bus width

64 bits

Address bus width

32 bits

DMA channels

eight

Interrupt levels

24

BIOS chip (NVRAM)

4 Mb

Memory speed

533/667MHz

NIC

Integrated network interface with ASF 2.0 support as defined by DMTF

Capable of 10/100/1000-Mbps communication:

Green — A good connection exists between a 10-Mbps network and the computer.
Orange — A good connection exists between a 100-Mbps network and the computer.
Yellow — A good connection exists between a 1 Gb (or 1000-Mbps) connection.
Off — The computer is not detecting a physical connection to the network.

SCSI controller

add-in U320 SCSI

System clock

800-MHz or 1066-MHz data rate (depending on your processor)

Video

Type

PCI Express x16 up to 150 W

Audio

Type

internal stereo: integrated HD audio or PCI option cards

Stereo conversion

24-bit analog-to-digital; 24-bit digital-to-analog

Controllers

Hard drive

integrated serial ATA (4), with RAID 0/1/5/10 and command queuing

integrated ATA-100 (1 channel)

Expansion Bus

Bus type

three PCI 2.2
one PCI Express x16 up to 150 W
one PCI Express x8, wired as x4
one PCI Express x1
eight USB 2.0 (2 front, 5 back, 1 internal)

Bus speed

PCI: 33 MHz

PCI Express:

x1 slot bidirectional speed - 500 MB/s

x 4 slot bidirectional speed - 2 GB/s

x16 slot bidirectional speed - 8 GB/s

Card slots

The upper five connector slots support full-length cards, and the connector slot at the bottom supports a half-length card.

PCI:

connectors

three

connector size

120 pins

connector data width (maximum)

32 bits

PCI Express:

connectors

one x1

connector size

36 pins

connector data width (maximum)

1 PCI Express lane

PCI Express:

connectors

one x4 full-length slot (supports x8, x4, and x1)

connector size

98 pins

connector data width (maximum)

4 PCI Express lanes

PCI Express:

connectors

one x16 slot (supports x16 and x1 modes/cards; x8 and x4 modes/cards are not supported)

connector size

164 pins

connector data width (maximum)

16 PCI Express lanes

Drives

Externally accessible:

one 3.5-inch drive bay (FlexBay) in desktop orientation, or two 3.5-inch drive bays (FlexBay) in tower orientation

two 5.25-inch bays

Available devices

serial ATA drive, SCSI drive, floppy drive, Media Card Reader, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD+RW drive, and DVD and CD-RW combo drive

Internally accessible:

two 3.5-inch hard drive bays

Connectors

External connectors:

Serial

one 9-pin connector (optional 2nd connector); 16550C-compatible

Parallel

one 25-hole connector (bidirectional)

IEEE 1394a

one front-panel 6-pin serial connector (with optional card)

Video

VGA or DVI connector on graphic card

Network adapter

RJ45 connector

PS/2 (keyboard and mouse)

two 6-pin mini-DIN

USB

two front-panel, one internal, and five back-panel USB 2.0–compliant connectors

Audio

three rear connectors for line-in, line-out, and microphone; one front-panel connector for headphones and one for microphone

System board connectors:

Primary IDE drive

40-pin connector on PCI local bus

Serial ATA (4)

7-pin connector

Key Combinations

<Ctrl><Alt><Del>

launches the task manager

<F2>

starts embedded system setup (during start-up only)

<F12> or <Ctrl><Alt><F8>

boots from the network (during start-up only)

<Ctrl><Alt><F10>

launches the utility partition (if installed) during computer start-up

<Ctrl><Alt><d>

launches the hard-drive diagnostics utility during computer start-up

Controls and Lights

Power control

push button

Power light

green light — blinking green in sleep state; solid green for power-on state

amber light — solid amber indicates a problem with an installed device; blinking amber indicates an internal power problem (see "Power Problems")

Hard-drive access light

green

Link integrity light (on integrated network adapter and on front panel)

on back panel integrated network adapter: green light for 10-Mb operation; orange light for 100-Mb operation; yellow light for a 1000-Mb (1-Gb) operation

on front panel: displays solid green when a network connection is present

Activity light (on integrated network adapter)

yellow blinking light when there is network activity

Diagnostic lights

four lights on the front panel (see "Diagnostic Lights")

Standby power light

AUXPWR on the system board

Power

DC power supply:

Wattage

375 W

Heat dissipation

1280 BTU/hr

NOTE: Heat dissipation is calculated based upon the power supply wattage rating.

Voltage

manual selection power supplies—90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz

Backup battery

3-V CR2032 lithium coin cell

Physical

Height

44.8 cm (17.6 inches)

Width

17.1 cm (6.8 inches)

Depth

46.7 cm (18.4 inches)

Weight

17.7 kg (39 lb)

Supported monitor weight (in desktop orientation)

45.4 kg (100 lb)

Environmental

Temperature:

Operating

10° to 35°C (50° to 95°F)

Storage

–40° to 65°C (–40° to 149°F)

Relative humidity

20% to 80% (noncondensing)

Maximum vibration:

Operating

0.25 G at 3 to 200 Hz at 0.5 octave/min

Storage

0.5 G at 3 to 200 Hz at 1 octave/min

Maximum shock:

Operating

bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec)

Storage

27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec)

Altitude:

Operating

–15.2 to 3048 m (–50 to 10,000 ft)

Storage

–15.2 to 10,668 m (–50 to 35,000 ft)

Caring for Your Computer

To help maintain your computer, follow these suggestions:

To avoid losing or corrupting data, never turn off your computer when the hard drive light is on.

Schedule regular virus scans using virus software.

Manage hard drive space by periodically deleting unnecessary files and defragmenting the drive.

Back up files on a regular basis.

Periodically clean your monitor screen, mouse, and keyboard (see "Cleaning Your Computer").

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