Payment Policy

1) PayPal: We accept PayPal from all verified accounts.

Note: For large payments or payments from some foreign countries we may require other electronic means of payment instead of PayPal.

2) Credit Cards: We accept credit card payments through PayPal only.

3) Checkout: All US buyers should follow eBay checkout process to receive the proper invoice. International buyers should contact us to for an update on the shipping costs before they can follow eBay checkout.

4) Sales Tax: Californian buyers pay a Sales Tax of 8.625% unless a valid Resale Certificate or Tax exemption Certificate number is remitted by email or fax prior to submitting payment.

5) Checkout: An automated Non-Paying Bidder Alert will be filed if payment is not received in 4 days from the end of the auction.

6) Questions: For any questions, please contact us directly from the auction page click on our ID (supertechshop) and then click on (Contact Seller) link.

Shipping & Handling Policy

1) Handling Time: We ship packages in 1 business day after receiving payment. However larger items and quantity orders take more time to pack.

2- Shipping Method: Our standard carrier is UPS for all domestic and international orders. However we may prefer to ship items through other carriers at our own discretion.

3) Shipping Charges: A flat shipping and handling rate is quoted for US, Canada, Hawaii, Alaska and Puerto Rico destinations. Other international buyers should ask for a shipping quote before bidding. We don't ship on buyer's account and buyer must pay actual shipping and handling to the desired destination as quoted. We don't ship to P.O. Boxes, APO, FPO and Military Bases. A physical address is required from all buyers.

4) Combined Shipment: Combined shipment is accepted if the items are small and can be combined. Buyer should contact us to know about restrictions if combine shipment is your concern.

5) Rush Delivery: Due to high volume of shipping and other restrictions, any request for faster shipping and delivery must be received before bidding on any item.

6) Pickup: Is not available for all items unless it is mentioned in the description area. A handling fee will be applied for any local pickup and we only accept Cash or Cashier's check for pickup orders. Customer should contact us in advance to schedule for a pickup.

7) Questions: For any questions, please contact us directly from the auction page click on our ID (supertechshop) and then click on (Contact Seller) link.

Return Policy

Note: Calibration Issues, Software codes, Passwords, Licenses, BIOS upgrades or any software issues, batteries and any perishable items are not covered by our DOA warranty as we are selling hardware only.

• Returned items must not have any signs of abuse or intentional damage. We carefully inspect returned items upon receipt before issuing refunds, credits, or exchanges and compare them with recorded serial numbers.

• Merchandise should be carefully packed and shipped via traceable means.

• Absolutely no walk-in return/replacement service will be accepted.

• Buyer is responsible for all return shipping charges unless there is a mistake from our side.

• If the merchandise is not received while we have provided a tracking number, please contact us to file a claim with the carrier.

3) Cancellation & Wrong Bids: If you change your mind for any reasons like wrong bids, emergency cases, incompatibility etc., you will be required to pay a 15% restocking fee to cover the costs of listing, labor and devaluation of the item. Also a courtesy positive feedback should be left before we cancel the auction.

4) Freight Damages: If the package you have received has been damaged during shipping and the box is deformed because of any mishandling, moisture etc., you should keep the package and contact us so that we can file a claim with carrier and request them to inspect the package.

Note: A refund will be available as soon as the carrier accepts to cover the damages.

5) Feedback: We are an honest seller and we leave a positive feedback for you upon shipping of your items. If you are satisfied with your transaction, please leave a positive feedback for us. It is very important for us that you leave a 5 star DSR rating so that we can improve our customer service.

6) Disclaimer: We are liquidators and it is impossible for us to test thousands of different items from different industries. We buy items from closed down businesses or other liquidation auctions and we trust sellers regarding item condition. Unless specifically mentioned in the descriptions, all items are sold untested. Buyer is required to read auction terms carefully and ask questions before bidding to avoid any confusion, misunderstanding or misinterpretation of our terms. The terms mentioned in this page may be subject to changes without prior notice to match eBay policies as well as our internal policies. Always the current terms will be considered in resolving issues and arbitration.

The intellectual material including pictures and templates of our auctions should not be used by any person in any form without our consent in a written form.

7) Questions: For any questions, please contact us directly from the auction page click on our ID (supertechshop) and then click on (Contact Seller) link.